Privacy Policy

Last Updated: October 1, 2026

Hibiscus Travel, LLC (“Hibiscus Travel,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain personal information when you visit our website, contact us, complete a travel-planning or inquiry form, subscribe to communications, or engage Hibiscus Travel to research, plan, arrange, or book travel services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

The information we collect depends upon how you interact with Hibiscus Travel and the travel services you request.

Personal and Contact Information

We may collect information such as:

• Name

• Mailing address

• Email address

• Telephone number

• Date of birth

• Travel preferences and interests

• Emergency contact information

• Information you voluntarily provide through inquiries, consultations, forms, emails, telephone conversations, or other communications

Traveler and Booking Information

When necessary to research, arrange, or manage travel, we may collect information including:

• Full legal name as it appears on travel documents

• Date of birth

• Gender or sex when required by a travel supplier or government authority

• Citizenship or nationality

• Passport information, including passport number, issuing country, issue date, and expiration date

• Copies of passports or other identification documents when necessary for verification or travel arrangements

• Known Traveler Number, TSA PreCheck information, Global Entry information, or Redress Number when voluntarily provided

• Airline, cruise line, hotel, or other travel loyalty-program information

• Travel preferences, room preferences, dietary requests, accessibility requests, or other information relevant to your travel arrangements

• Information concerning other travelers included in your reservation

When you provide personal information about another traveler, you represent that you have authority or permission to provide that information for purposes related to the requested travel services.

Information About Minor Travelers

Hibiscus Travel arranges family and multigenerational travel and may therefore receive personal information about children and other minors from their parents or legal guardians when necessary to research, arrange, document, or manage travel.

We do not knowingly solicit personal information directly from children through our website for marketing purposes. Information regarding a minor traveler should be provided by the child’s parent, legal guardian, or another person authorized to provide it.

Payment Information

Payment information may be required in connection with travel reservations, professional planning fees, supplier deposits, final payments, or other travel-related services.

Depending upon the transaction, payment information may be transmitted to or processed by travel suppliers, payment processors, merchant-service providers, or other authorized third parties. Hibiscus Travel does not use payment information for purposes unrelated to authorized business or travel transactions.

How We Collect Information

We may collect personal information when you:

• Visit or interact with our website

• Contact us by telephone, email, online form, or other communication

• Request a consultation, proposal, or travel-planning services

• Complete a client intake or traveler-information form

• Provide passport or other travel-document information

• Make or authorize a travel reservation

• Subscribe to a newsletter or marketing communication

• Participate in a group trip or other travel program

• Communicate with us before, during, or after travel

We may also receive information from travel companions, group leaders, travel suppliers, reservation systems, or other parties involved in providing your requested travel services.

How We Use Your Information

Hibiscus Travel may use personal information to:

• Respond to inquiries and provide customer service

• Research and design travel itineraries

• Prepare proposals and recommendations

• Make, manage, modify, or cancel travel reservations

• Verify traveler information and travel documents

• Communicate with airlines, cruise lines, hotels, resorts, tour operators, transportation providers, insurance providers, and other travel suppliers

• Process or facilitate authorized payments

• Provide information and assistance before, during, and after travel

• Communicate important information regarding reservations, destinations, documentation, or travel requirements

• Maintain business, accounting, and transaction records

• Improve our services and customer experience

• Prevent fraud, misuse, or unauthorized transactions

• Comply with applicable laws, regulations, legal processes, or government requirements

• Send newsletters, travel information, promotions, or other marketing communications when appropriate

Sharing Information With Travel Suppliers and Service Providers

Travel arrangements require Hibiscus Travel to share certain personal information with third parties.

We may disclose information as reasonably necessary to airlines, cruise lines, hotels, resorts, tour operators, transportation companies, destination-management companies, travel insurance providers, reservation and booking systems, payment processors, technology providers, and other suppliers or service providers involved in researching, arranging, processing, or fulfilling your travel.

We may also disclose information when required by law, regulation, court order, legal process, governmental authority, or when reasonably necessary to protect the rights, property, safety, or legitimate interests of Hibiscus Travel, our clients, or others.

Hibiscus Travel does not sell or rent your personal information to third parties.

Third-party travel suppliers and service providers may have their own privacy policies and data-handling practices. Once information is transmitted to an independent third party, its collection, use, storage, and protection may be governed by that party’s privacy practices and applicable law.

International Travel and Transfer of Information

Travel is global by nature. When arranging international travel, it may be necessary to transmit personal information to travel suppliers, service providers, reservation systems, or governmental authorities located outside the United States.

Privacy and data-protection laws in other countries may differ from those in the United States. By requesting international travel services, you understand that information necessary to arrange or fulfill those services may be transmitted internationally.

Marketing Communications

If you elect to receive newsletters, travel inspiration, promotions, or other marketing communications from Hibiscus Travel, we may use your email address or other contact information for those purposes.

You may unsubscribe from marketing emails at any time by using the unsubscribe instructions contained in the communication or by contacting us.

Unsubscribing from marketing communications does not prevent Hibiscus Travel from sending transactional or service-related communications necessary to research, arrange, manage, or service your travel.

Website Information, Cookies, and Analytics

When you visit our website, certain technical information may be collected automatically, including information such as browser type, device type, operating system, Internet Protocol (IP) address, referring website, pages visited, and general information about how visitors interact with the Site.

Our website may use cookies and similar technologies to help the Site function properly, improve the visitor experience, understand website usage, and support website performance or marketing activities.

You may configure your browser to refuse certain cookies or alert you when cookies are being used. Disabling cookies may affect the functionality of certain portions of the Site.

Third-party services incorporated into our website may also use cookies or similar technologies according to their own privacy policies.

Protecting Personal Information

Hibiscus Travel recognizes the importance of protecting personal information, particularly sensitive traveler information such as passport and payment information.

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain and our business operations to help protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction.

Access to sensitive personal information is limited to individuals and service providers who reasonably require the information for legitimate business or travel-related purposes.

No method of electronic transmission or data storage can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to safeguard personal information, absolute security cannot be guaranteed.

Data Retention

Hibiscus Travel retains personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide and document travel services, maintain appropriate business and financial records, resolve disputes, enforce agreements, prevent fraud, and satisfy applicable legal, accounting, tax, insurance, or regulatory requirements.

When personal information is no longer reasonably required, we may securely delete, destroy, or otherwise dispose of it in accordance with our business practices and applicable law.

Your Privacy Choices

You may contact Hibiscus Travel to:

• Ask questions about personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information when appropriate

• Change your marketing communication preferences

Certain information may need to be retained when required for legitimate business purposes, transaction records, supplier requirements, legal obligations, dispute resolution, fraud prevention, or other lawful purposes.

Requests may be subject to reasonable identity verification before information is accessed, corrected, or deleted.

Third-Party Websites

Our website may contain links to websites operated by travel suppliers, tourism organizations, government agencies, business partners, social-media platforms, or other third parties.

Hibiscus Travel does not control these websites and is not responsible for their content, privacy practices, security practices, or policies. Your interaction with third-party websites is governed by the privacy policies and terms of those websites.

Changes to This Privacy Policy

Hibiscus Travel may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

When changes are made, the “Last Updated” date at the top of this Privacy Policy will be revised. We encourage visitors and clients to review this Privacy Policy periodically.

Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or personal information you have provided to us, please contact:

Hibiscus Travel, LLC
Telephone: 561.748.8766
Email: Terese@hibiscustravel.net
Website: hibiscustravel.net